Screen Shot 2021-01-29 at 5.22.28 PM.png
  • Home

  • About

    • Subscribe
  • Training & Consulting

  • SmartBusiness Model

  • Blog

  • Timely Tips

  • Contact

  • More

    Use tab to navigate through the menu items.
    • LinkedIn

    Recent Posts

    So, what’s the plan?

    So, what’s the plan?

    5 Essential Skills I Learned While Working At The Ritz-Carlton Under Horst Shultze

    5 Essential Skills I Learned While Working At The Ritz-Carlton Under Horst Shultze

    The Battle Continues: Sales vs. Service

    The Battle Continues: Sales vs. Service

    Archive

    • April 2020
    • January 2020
    • October 2019
    • August 2019
    • July 2019
    • May 2019
    • April 2019
    • September 2017

    Tags

    • CRM
    • crmtraining
    • customerexperience
    • fanexperience
    • leadership
    • servicestyle
    • smartservice
    • sports
    • sportsindustry
    • training
    • winningatservice
    • womeninsports
    Customer Service and CRM: Why it’s important to record your interactions with customers.

    Customer Service and CRM: Why it’s important to record your interactions with customers.

    Customers demand more from companies than ever before. They also are looking to be cared for in a personalized way. When a company delivers personalized service, customers feel valued by the relationship that is formed, and that ultimately builds loyalty. The roadmap to understanding and delivering personalized service is to record details that are learned during customer interactions. Recording these interaction enables a company to later act upon those nuggets of informatio

    Subscribe Form

    Thanks for submitting!

    • LinkedIn

    ©2021 BY 516 BUSINESS SOLUTIONS.