TRANSFORMING ORGANIZATIONS

516 Business Solutions transforms organizations by understanding their operational effectiveness and driving excellence in all facets of the business operation. We pinpoint areas of need and create a seamless delivery from process to customer.

When processes are developed and executed at high level, you have a culture designed to achieve excellence in the business operation, which equals employee and customer satisfaction.

 

CULTIVATING EXCELLENCE THROUGH OPERATIONAL EFFICIENCY

Covid-19

 

"Participants were very pleased to receive “real” usable solutions and ideas relevant to their current situation, and also fundamentals that they can apply to their world that seems to change day-to-day"

D. Quinn ~ CND Team

CONSULTING 

Our consulting team is highly skilled at process review & development and strategy analysis. The SmartBusiness Model will guide businesses in maximizing operational efficiencies, be a more productive workforce and increase profits.

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"Debbie’s accessibility has been a highlight of the program and her variety of experiences have allowed us to learn more than from a traditional trainer. Debbie has been consistently flexible with helping us to apply lessons to our own unique issues and circumstances, especially when the core of a lesson may not be as applicable as it would be to a traditional service team (ex: renewals)."

Jerrett Burke
Director of Membership Services
Vegas Golden Knights

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So, what’s the plan?

April 28, 2020

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January 9, 2020

The Battle Continues: Sales vs. Service

October 26, 2019

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